How well do you stick to your core values when it comes time to make hard decisions? It’s easy to talk about them in meetings and put them as posters on the walls, but do your decisions and actions align with your values? In this episode, Jamie shares how our behavior shows our values, plus an important update regarding the podcast. 

You want to spend time developing people. You want to spend time in proactive improvement. But, you just don’t have enough time. There’s just too much to do as it is. You just can’t get ahead – something always seems to happen. Let’s talk about how you can apply Improvement Kata or other systematic problem solving to this Leadership challenge.

How well do you listen? How quickly do you jump in and start offering solutions or try to fix the problem? In this episode, Jamie shares things that hinder us from listening and how to listen effectively as an operations leader.

How do we create an organization that has a growth mindset? So often, we look at our teams to see how they can improve, but building a culture of improvement starts with us as the leaders. In this episode, Katie Anderson joins us to discuss GE’s Lean Mindset Event and how to develop a growth mindset as a leader. 

How do you approach safety? As leaders, it’s easy to focus on processes and policies to ensure everyone follows the rules, but safety encompasses so much more than procedures; it is a team sport. In this episode, Jamie shares how safety starts with our mindset and culture within our team. 

Hello from New York! I am coming to you live from GE’s Lean Mindset Event, which focuses on encouraging the right mindset to embrace lean and features several excellent speakers across different industries, including CEOs from top companies, former NBA and NFL players, and more. In this episode, I share an overview of the event, plus my initial reaction and key takeaways.

How might operations leaders delegate more effectively? In this episode, Jamie explains how the reason we delegate can drive more effective delegation and practical steps you can take to delegate for development efficiently.

Why do you delegate? How does that determine what tasks you choose to give? In this episode, Jamie discusses the real reasons Ops Managers should delegate and how it benefits themselves plus other members of their team.

You want to spend time developing people. You want to spend time in proactive improvement. But, you just don’t have enough time. There’s just too much to do as it is. You just can’t get ahead – something always seems to happen. Let’s talk about how you can apply Improvement Kata or other systematic problem solving to this Leadership challenge.

How often do you characterize your work as fun?  In this episode, Jamie shares how a big challenge and getting creative and trying new and better ways is fun for her, and as Operations Managers, you should be finding fun in your work too. Even though not every aspect of your job may be enjoyable, if you never find joy in what you do, there is a problem.